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4 Salam Garuda Indonesia
SALAM
GARUDA INDONESIA
Pahala N. Mansury
President & CEO
PT Garuda Indonesia (Persero) Tbk.
Dear valued Garuda Indonesia customers,
As part of our efforts to expand our network domestic destinations, including Ambon–
within the Chinese regional aviation market, Kaimana and Jakarta–Jayapura, which are
Garuda Indonesia in May officially launched a being served using the wide-body Airbus
new direct route serving Denpasar–Chengdu. A330-300 and A330-200.
The Denpasar–Chengdu route will be served And for passengers checking in for their flight,
four times weekly, on Monday, Wednesday, our Online Check-in facility is now more
Friday and Saturday, using the Airbus A330-300 accessible than ever, with availability on digital
aircraft. With this new service, we hope to platforms such as our mobile app and website,
accommodate the demand from customers as well as 38 Self Check-in Kiosk units at
within Indonesia’s domestic market who are Terminal 3 of Soekarno-Hatta International
travelling from Denpasar to Chengdu. Similarly, Airport in Cengkareng, Tangerang.
with an increasing number of Chinese
tourists travelling to Denpasar, we hope This month, we are proud to have been named
the new route will offer them a much more as one of Indonesia’s Most Admired Companies
convenient journey to the Island of the Gods. 2017 in the Transportation category for the
ninth time and in the Top 15 Most Admired
Garuda Indonesia also aims to improve its Companies by Warta Ekonomi magazine.
services for customers, especially in helping
them book tickets and access other flight This award was granted as recognition of our
services through digital platforms, with the success in maintaining growth and a positive
launch of our new Gallery Sales & Service image as voted by employees and Warta Ekonomi
located on level six of Senayan City Mall in readers. Being recognised as one of Indonesia’s
South Jakarta, after previously occupying a Most Admired Companies was a result of the
space on the mall’s second floor. hard work put in by all of Garuda Indonesia’s
human resources in all departments and
The new sales and services venue is designed working units who have helped us achieve
with a One Stop Service concept, which we the positive reputation we now have.
hope will offer an even better Garuda Indonesia
experience for all of our customers, business Last but not least, we recognise
partners and corporate partners. To date, that none of the successes of our
Garuda Indonesia has a total of 20 sales company programmes would have been
outlets in strategic locations within the possible without your support as loyal
Greater Jakarta area. Garuda Indonesia customers. We would
therefore like to take this opportunity
In addition, Garuda Indonesia has recently to thank you for trusting us and for
expanded its services with a number of new choosing to fly with Garuda Indonesia.
SALAM
GARUDA INDONESIA
Pahala N. Mansury
President & CEO
PT Garuda Indonesia (Persero) Tbk.
Dear valued Garuda Indonesia customers,
As part of our efforts to expand our network domestic destinations, including Ambon–
within the Chinese regional aviation market, Kaimana and Jakarta–Jayapura, which are
Garuda Indonesia in May officially launched a being served using the wide-body Airbus
new direct route serving Denpasar–Chengdu. A330-300 and A330-200.
The Denpasar–Chengdu route will be served And for passengers checking in for their flight,
four times weekly, on Monday, Wednesday, our Online Check-in facility is now more
Friday and Saturday, using the Airbus A330-300 accessible than ever, with availability on digital
aircraft. With this new service, we hope to platforms such as our mobile app and website,
accommodate the demand from customers as well as 38 Self Check-in Kiosk units at
within Indonesia’s domestic market who are Terminal 3 of Soekarno-Hatta International
travelling from Denpasar to Chengdu. Similarly, Airport in Cengkareng, Tangerang.
with an increasing number of Chinese
tourists travelling to Denpasar, we hope This month, we are proud to have been named
the new route will offer them a much more as one of Indonesia’s Most Admired Companies
convenient journey to the Island of the Gods. 2017 in the Transportation category for the
ninth time and in the Top 15 Most Admired
Garuda Indonesia also aims to improve its Companies by Warta Ekonomi magazine.
services for customers, especially in helping
them book tickets and access other flight This award was granted as recognition of our
services through digital platforms, with the success in maintaining growth and a positive
launch of our new Gallery Sales & Service image as voted by employees and Warta Ekonomi
located on level six of Senayan City Mall in readers. Being recognised as one of Indonesia’s
South Jakarta, after previously occupying a Most Admired Companies was a result of the
space on the mall’s second floor. hard work put in by all of Garuda Indonesia’s
human resources in all departments and
The new sales and services venue is designed working units who have helped us achieve
with a One Stop Service concept, which we the positive reputation we now have.
hope will offer an even better Garuda Indonesia
experience for all of our customers, business Last but not least, we recognise
partners and corporate partners. To date, that none of the successes of our
Garuda Indonesia has a total of 20 sales company programmes would have been
outlets in strategic locations within the possible without your support as loyal
Greater Jakarta area. Garuda Indonesia customers. We would
therefore like to take this opportunity
In addition, Garuda Indonesia has recently to thank you for trusting us and for
expanded its services with a number of new choosing to fly with Garuda Indonesia.
